# Appendix D. IMIS-Driven Sanitation Service Delivery
** ** **SN** **Requirements** **Importance (M=Mandatory, D= Desirable)** **Availability** **(Yes/No)** **Remarks**
Enabling Environment 1 Has the LG officially endorsed and adopted the CWIS (Citywide Inclusive Sanitation) approach? M
2 Does LG have any specific plans or strategies focused on sanitation, such as a CSP (City Sanitation Plan), sanitation strategy, or FSM (Fecal Sludge Management) by-laws? If not, is the LG currently working on developing such plans? D
3 Are there any clearly defined mandates assigned or established for various aspects of the sanitation value chain within the LG's policy or official documents? M
4 Has LG established a central-level committee to oversee sanitation activities? D
5 Does LG have a dedicated unit responsible for FSM (fecal sludge management)? If not, has the LG assigned the responsibility of FSM to any specific department or staff? M
6 Has the LG allocated a specific budget for sanitation purposes? D
7 Dees LG already formulate any established model for sanitation service delivery (e.g., process, payments, information collection)? M
8 Does LG need to submit annual/quarterly report of progress to higher bodies? If yes, are there any sanitation related indicators in the report? D
9 Does LG address inclusive sanitation services targeting poor, vulnerable communities in its policy, planning and budgeting process s? Is there any defined LICs areas within municipality? D
10 Does LG conduct periodic promotion for safe sanitation, behavior change and community engagement? D
11 Are there any policies that require households to regularly empty containments? Is there a plan for moving towards scheduled desludging? D
12 Are there any policy mandates for safe disposal? M
Sanitation Service Delivery 13 Is there a mechanism in place for citizens to request emptying services through the LG or private operators? M
14 Does LG enforce licensing mechanism for private operators? M
15 Is there standard tariff set for emptying by LG? M
16 Are there desludging vehicles and other necessary infrastructure available for the emptying service? M
17 Does a formal system for citizens to request emptying services exist? M
18 Does the LG periodically monitor service providers? M
19 Does customer database available for sanitation services? M
20 Does customer database available in digital format? D
21 Does a mechanism for customers to provide feedback on the emptying service exist? M
22 Is there a provision of transfer stations for buildings that are not directly accessible due to narrow roads? (Yes/No) D
23 Does the LG or private operator manage public toilets (PT) and community toilets (CT) within the city? M
24 Is there a feedback system in place to monitor the condition and usage of PTs and CTs? D
25 Is there a presence of FSTP or any designated area for the disposal of sludge? M
26 Are there potential buyers identified for treated wastewater and sludge? D
27 Does the LG currently have a building permit process in place to issue and verify building permits? D
28 Is there a step within the building permit process to verify the sanitation system? D
29 Does the LG monitor the quality and standards of the existing sanitation systems? D