# Login

<span style="mso-bookmark: _Toc141355984;"><span style="mso-bookmark: _Toc141193302;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';"><span style="mso-list: Ignore;">2.1 </span></span>Opening the app</span></span>

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>On opening the app for the first time, the user is asked for their login credentials.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="color: black;">Enter the email address and password provided in the textbox.</span>

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="color: black;">Tap on **‘LOG IN’**.</span>

<span style="color: black;">![](http://152.42.244.158/knowledge-product/uploads/images/gallery/2025-02/embedded-image-xp86gtap.png)</span>

<span style="color: black;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';"><span style="mso-list: Ignore;">Figure 2-1 </span></span>Login</span>

Overview:

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">This login credential is created and provided by the Municipality Admin to the Sanitation Department. </span>

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">The app retains the login information until the user's session becomes inactive or expires.</span>

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">It is to be noted that GPS needs to be turned on while using the mobile application. When the user is using the app for the first time, the user must allow location permission to the app </span>

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman';">Once successful login, the user is redirected to the Dashboard screen.</span>