Appendix C. E-Governance Initiatives & IT Requirement of IMIS

Aspects

SN

Requirements

Importance (M=Mandatory, D= Desirable)

Availability

(Yes/No)

Remarks

e-GOVERNANCE

1

Is LG currently using any software applications (e.g., Tax Collection System, MIS, etc.), or are they in the process of implementing any?

D

2

Does LG employ any online payment mechanisms to deliver municipal services?

D

3

Is LG utilizing any mobile apps to provide information to its citizens or deliver municipal services?

D

IT INFRASTUCTURE

4

Does LG have an in-house IT department, outsource IT services, or hire temporary IT personnel to support IT-related issues?

M

5

If not, is LG willing to hire IT personnel to support IMIS operation within its own budget?

M

6

Do LG staff members possess good computer skills?

M

7

Does LG have sufficient computers and accessories in relevant departments, such as revenue, building, infrastructure, and sanitation departments, to support IMIS?

M

8

Does LG have reliable fast internet access within its office premises?

M

9

Are personnel responsible for sanitation service delivery, such as desludging vehicle drivers and treatment plant operators, capable of using computers and mobile applications?

M

10

Does LG have any Annual Maintenance Contracts (AMCs) with private companies to maintain any of its software applications?

D

11

Are there any restrictions on hosting software with a commercial hosting service provider, whether it be a national or international provider?

M

SUSTAINABILITY

11

Is LG willing to make a partial investment in the required dataset if the dataset as per the IMIS framework is not entirely available?

D

12

Is LG willing to designate a focal person with clear mandates to oversee the implementation and operation of IMIS?

M

13

Is LG willing to share the cost of hosting IMIS on the cloud if there is no provision for hosting it on the government cloud?

M

14

Is LG aware that regular investment is necessary for the maintenance and hosting of any software application once it is implemented? Will LG be prepared for this investment?

M

15

Are there any urban planner staff (permanent/temporary) employed by LG?

D