1.2.9 Water Supply Information Support System (WSISS)

The WSISS is another value-added module within the IMIS, designed to enhance the management of water supply services and fee collection. The WSISS includes a data importing tool that allows municipalities to upload water supply customer data, including their last fee payment date, in CSV format. Based on this imported data, the WSISS module generates and maintains records of water supply customers along with their fee payment status. It also provides tools to export building data with their water supply service and fee payment statuses and highlights discrepancies by identifying records present in the municipality’s water supply customer database but missing in IMIS.

Using the imported data, the UMDSS in IMIS enables municipal authorities to visualize the water supply fee payment status of buildings in maps of the City within IMIS. This capability allows municipalities to monitor fee collection statuses and assess geographic trends in water supply fee payments. By integrating water supply customer data with building information in IMIS, the WSISS module equips municipal authorities with actionable insights to make informed decisions regarding water supply services.

The visualized data provided by WSISS supports the development of policies aimed at improving water supply fee collection processes, optimizing resource allocation, and enhancing overall service delivery. This integration helps municipalities target areas requiring attention, ensuring more effective and equitable water supply service management.

Currently, as with the PTCISS and SWISS modules, the integration of data into WSISS must be carried out manually on a periodic basis to maintain accuracy.